Consumer Services

  • ATM/Debit Card activation (833) 681-3398
  • ATM/Debit Card PIN change (current PIN required) (833) 681-3398
  • ATM/Debit Card lost or stolen (833) 933-1681
  • ATM/Debit Card lost or stolen International (812) 647-9794
  • Cashier’s Checks
  • Consumer ATM Cards
  • Consumer Credit Cards
  • Consumer Debit Cards
  • FIB Online Loan Payment
  • Go Green with eStatements
  • Mobile Banking
  • Mobile Deposit Capture
  • MobiMoney™
  • Notary Services for account holders only
  • Online Banking
  • Online Bill Pay
  • Popmoney® is now P2P Transfers
  • Safe Deposit Boxes – Seven Mile branch only
  • TransferNOW® is now A2A Transfers
  • Wire Transfers

Lost/Stolen ATM Card

If your ATM/Debit card is lost or stolen, contact us immediately at (313) 256-8412. After regular business hours, please call (833) 933-1681 to receive immediate assistance.  For International assistance, please call (812) 647-9794.