Customer Services
For customer services contact:
Customer Services Representative team at (313) 256-8400
Commercial Loans
For Commercial Loans Services contact:
Contact us at (313) 256-8400 or reach out to one of our Commercial Loan Officers
Treasury Management services
For Treasury Management Services contact:
Contact us at (313) 256-8400 or email TreasuryManagement@firstindependence.com
Loan Operations and Payment by Phone Services
For Loan Operations and Payment by Phone Services contact
Loan Operations Team at (313) 256-8483
Online Banking Enrollment
For Online Banking Enrollment Enroll Online or Contact
Our Customer Service Representatives at (313) 256-8412
Lost/Stolen ATM Card
Lost or stolen ATM card? Contact us immediately
Business Hours contact (313) 256-8412
Non-business hours contact (833) 933-1681
International contact (812) 647-9794
ATM/Debit Card Services
For ATM and Debit Card Services contact
Card Activation call (833) 681-3398
PIN change call (833) 681-3398 (current PIN number required)
Media and Press Inquiries
For media inquiries, please contact:
Lisa Wilmore – Michigan
WilmoreAgency@gmail.com
Marsha Pitts-Phillips, APR – Minnesota
marsha@mrppcomms.com