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Consumer Services

Whether you’re opening your first account, building credit, or preparing for homeownership, our products are designed to support your goals.

 At First Independence Bank, personal banking is more than transactions.
It’s a relationship designed to grow with you. 

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Consumer Services

Secure, convenient services designed to make managing your money simple and reliable. Whether you’re banking digitally or visiting a branch, these tools and support options are here when you need them.

Digital & Online Banking

Manage your money anytime, anywhere with secure, intuitive digital tools built for modern banking.

Online Banking

Secure account access anytime, anywhere.

Mobile Banking

Bank in the palm of your hand.

Mobile Deposit Capture

Deposit checks instantly with your phone.

Online Bill Pay

Schedule and pay bills in just a few clicks.

P2P Transfers (Formerly Popmoney)

Send money directly to friends and family.

A2A Transfers (Formerly TransferNOW®)

Move money easily between your accounts.

FIB Online Loan Payment

Make fast, secure payments on your loans.

Go Green with eStatements

Access statements digitally and reduce paper waste.

ATM Locations & Card Services

Your First Independence ATM/Debit Card gives you more than account access — it gives you freedom to bank nationwide without surcharge fees.

Surcharge-Free ATM Network

  • First Independence Bank
  • Fifth Third Bank
  • Huntington National Bank
  • US Bank
  • JPMorgan Chase Bank
  • Bank of America
  • Wells Fargo Bank, and
  • Bremer Bank, a division of Old National Bank

Card Support

  • ATM/Debit Card Activation: (833) 681-3398
  • ATM/Debit Card PIN Change (current PIN required): (833) 681-3398
  • Lost or Stolen Card (U.S.): (833) 933-1681
  • Lost or Stolen Card (International): (812) 647-9794
  • Consumer ATM Cards
  • Consumer Debit Cards