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Privacy and Security PolicyPrivacy PolicyIn compliance with the Gramm Leach Bliley (GLB) Act, we are providing you a privacy notice outlining our policy and practices. This notice covers customers who obtain financial products and services for personal, family or household purposes from any of the First Independence companies listed at the end of this notice. This notice:
Our Commitment To Protecting Your Privacy of Nonpublic Information Protecting customer information has always been important to us. Access to customer information is limited to those persons who need to know that information. For example, access to customer information is needed to resolve questions or inquiries, for internal security or fraud control, to provide products or services, or to protect or enforce our rights. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard customer information. We Collect Nonpublic Personal Information About You That May Include:
Nonpublic Information Disclosed: We do not disclose nonpublic personal information about our customers or former customers to non-affiliated third parties (outside of First Independence), except as permitted or required by law. We may disclose the information we collect to companies that perform services on our behalf, or we may disclose to financial service providers with whom we have joint marketing agreements such as: bulk mailing companies, direct marketing companies, market research firms. Other Exceptions to Information Sharing We may also disclose...
Customer Information We May Share With Other First Independence Companies We may disclose all of the customer information we collect (as described above), on customers and former customers, to other First Independence companies. First Independence companies that may receive this information are financial service providers, such as the Bank and First Independence Mortgage, LLC However, you have the right to ask us not to share certain information about you with other First Independence companies, including:
Fair Credit Reporting Act Under the Fair Credit Reporting Act, we are permitted to share information about experiences with you or your accounts, with other companies in the First Independence family, such as information we receive from you in applications and information from credit reporting agencies. You may direct us not to share certain credit information with our affiliates that does not relate solely to our experiences with you or your account, such as information from credit reporting agencies. You may do so by calling us at (313) 256 8400 followed by written correspondence within 10 days to: First Independence Bank of Detroit, 44 Michigan, Detroit, Michigan 48226, Attention Compliance Officer, please provide your name, address, social security number and account number (s). Joint Accounts If you are a joint account customer who asks us not to share customer information with other First Independence companies, we will treat your request as applying only to you, unless you tell us otherwise. You are permitted to make this choice on behalf of other joint account customers if the other customers are properly identified. Also one or more joint account customer may make the choice in a single response Please note, however, that if you make this choice on behalf of other joint account customers, it will apply to all accounts of those other customers. First Independence Companies Covered By This Notice
Security StatementOur website brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features a VeriSign-issued Digital ID for the bank's Internet Service Provider hosting our website, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic. Secure Data Transfer Once a server session is established on an https secure page, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session. Router and Firewall Secure forms must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank. Using the above technologies, your Internet loan application and check reorder transactions are secure.
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